A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business consultant who works with global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and works in multiple industries to transform employee mindsets, habits, and skills to improve customer experiences and interactions. As the President & Founder of SGEi, Shane leads a team of professionals who inspire brands like the NBA, Madison Square Garden, Westfield, MGM Resorts International, Sydell Group, Foot Locker, NetJets Inc., Cisco Systems, United Airlines, and BMW to reprogram their employee experiences to create loyal customers and raving fans.