"I think if you have the courage to show yourself, to show up and just be authentically you, people start to recognize that, and then they start to see the strengths that you bring to a company and a relationship."
"Improving your employee engagement scores also improves your customer and patient scores. Guess what, when your employers are happy, guess who else becomes happier?"
"Wellness doesn't just mean Mitch losing weight. What about Mitch's well-being? What about his financial and social well-being?"
"Well-being used to be this thing that we did to people because we're the company, we're the boss, we're the parent, and we know best. And really where I see things evolving is this idea that we should allow the employee to decide what's important to them and then partner with them on their well-being path as opposed to us authoritatively deciding."
"I think most people know that going to a hospital usually feels yucky. I mean, unless you're going through a pregnancy, we associate hospitals with death, with pain, with difficulties, and with challenges. We [NAH] want to be a beacon of health, not just a four-walled building that solves your immediate problem and then pushes you out. We want to be this ecosystem of health and well-being to encourage longevity by creating a community and a space that magnetizes people to want to come together."
"That's really what this accreditation does [GHA For Business]. It forces you to tell your story about how you take care of your people's health, safety, and well-being, both employees and customers, in your work environment."
"That is probably one of healthcare's problems. We don't take enough time to celebrate the great work we're doing because, honestly, we don't have time to celebrate. This accreditation helped us solidify the work that we're doing and help to celebrate our organization in a way that was important to us."